Returns & Exchanges
At Venneir, we want you to be completely satisfied with your beauty experience. If a product doesn't meet your expectations, you can return it within 30 days of purchase for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
- 2.Prepare Your Package
Securely pack the products in their original packaging, ensuring all seals and protective materials are intact to qualify for a refund.
- 3.Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund to the original payment method within 5-7 business days.